Frequently Asked Questions
Everything you need to know about your Lo-Fi aesthetic journey.
What is the typical shipping time for Lo-Fi orders?
Standard shipping usually takes 5-7 business days within the domestic region. International orders may take 10-15 business days depending on customs processing.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
Are your garments true to size?
Most of our pieces feature a relaxed, oversized fit typical of the lo-fi aesthetic. We recommend checking the specific size chart on each product page for precise measurements.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my Lo-Fi apparel?
To preserve the vintage wash and fabric quality, we recommend washing your items inside out in cold water and hanging them to dry.
Do you restock sold-out collections?
Our collections are often limited edition to maintain exclusivity. However, you can sign up for 'Back in Stock' alerts on the product page to be notified if a return or small restock occurs.